diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 5621099531
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the verification code to arrive, or use the app's live chat support if it doesn't come within a reasonable time.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for collected bonuses. This means users can claim their hard-earned gaming rewards but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours. However, some users may experience payment delays, requiring them to wait up to 24 hours. Despite this, the app's primary functions operate efficiently and within a reasonable timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn as cash. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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